President Jackson’s absence concerns faculty, student leaders, and media

by Brad Butterfield

Since President Jackson’s first three months in office, he has not interviewed with student or community media, he has never met with the California Faculty Association, he does not attend University Senate meetings and has been unable to retain a consistent cabinet during his tenure. CFA polling from May of this year shows dismal support for Jackson by faculty at Cal Poly Humboldt.

This story all catalyzed in the first week of the fall semester with a curiosity on who President Jackson is as a leader, and an aim to land an interview with him to hear him in his own words. Anytime Jackson’s name is brought up on campus, it is usually followed up with a sentiment regarding his absence on campus, lack of leadership or unwillingness to meet with students, faculty and even administrators. However, it would seem strange that the CSU system would increase Jackson’s pay from $336,996 (+ $50,000 for housing) to $396,150 (+ $50,000 for housing) in 2023 if he wasn’t doing at least a few things really well. So, I began to request interviews with Jackson through the normal channel on campus, News and Information. 

Weeks of that were unfruitful, so I began visiting his office weekly. Also, I began submitting public records requests with regularity and conducting interviews both on and off the record with anyone who had knowledge of Jackson in an attempt to gain an accurate understanding of Jackson without being able to meet the man myself. It seems obligatory to say that this article is not and has never been an attempt to misrepresent Jackson. In fact, until speaking with countless administrators, faculty and students about Jackson, I remained optimistic that he may be a fantastic, albeit private, leader. However, Jackson’s team and circle became increasingly difficult to deal with and often, outright rude. If Jackson is a great leader, why is he reluctant to boast his successes to the press? If he has nothing to hide, then why does Jackson play hide and seek every semester? 

Jackson Leadership Style:

In an article written by Meg Godlewski, published February 22, 2022 on flyingmag.com Jackson is quoted as saying, “‘Just as you must always keep flying the airplane, you must always keep leading in the business world.’ And that’s what education is, he says, a business charged with shaping the future.” Understanding this business prism through which Jackson views education makes understanding his strange leadership much easier. Rouhollah Aghasaleh, PhD, Assistant Professor, School of Education and University Senate Executive Member points out that Jackson’s business centered view of education is in line with the larger CSU system.

“My understanding is that the role of a president is more the external affairs of the campus and the provost mostly attends the internal issues,” Aghasaleh said. “The way CSU defines the role of president, to my understanding, is more of a CEO.”

In some ways, Jackson is a CEO. He is leading an institution through a period of (hopeful) growth and has nearly half a billion dollars to put towards creating a world class polytechnic university. In other ways, Jackson’s style of leadership more closely resembles that of an authoritarian, according to Tony Silvaggio, speaking as CFA vice president.

“We don’t have shared governance,” Silvaggio said. “We have governance from an authoritarian ruler, basically. He doesn’t keep us informed. He’s failed to keep us informed about very important faculty issues, because he doesn’t meet with the faculty. I think he’s failed to build relationships, positive, meaningful relationships with the community of Arcata specifically. He’s failed miserably. He’s created enemies, nobody wants to deal with this guy. He won’t even respond to city councilors requests for just consultation. It feels like again the divine right of kings, where he’s just going to do what he wants, and he’s not going to ask anybody for permission. He’s really failed at creating sustainable, positive relationships with community partners.”

As Silvaggio points out, Jackson’s unwillingness to speak with anyone about anything is becoming a prominent component of his legacy here on campus. It appears that Jackson has attempted to create a team around himself, for which students, faculty and community members are allowed to talk to. Then the message will be relayed to our President. 

 One of my first interview requests with President Jackson, garnered this response from Marketing and Communications. 

“At this time, the President’s Office prefers to focus on the regular meetings that the Lumberjack has scheduled with campus leaders, including the Chief of Staff and a member of the News & Information team. We’re hopeful that this will be an effective way of building trusting relationships, sharing information, and discussing potential topics for coverage.”

This barrier of communication has created frustration within the campus community. 

“It’s not effective at all. It isn’t because you know what? Again, it’s like telephone, right? The game of telephone,” Silvaggio said. “But you don’t get the urgency of the issue if you’re getting it second hand, or third hand, right. I mean, you need to hear what’s going on once a year for crying out loud.”

Even if Jackson’s game of telephone worked perfectly, it’d still be less than ideal. Unfortunately, much of the time, the call gets dropped completely.

Worth mentioning is the high turnover rate of the President’s Cabinet.

Jenn Capps, Provost & Vice President, Academic Affairs (hired Aug. 1, 2020)

Mark Johnson, Chief of Staff (hired Aug. 21, 2023)

Frank Whitlatch, Vice President, University Advancement (hired — to the President’s cabinet — May, 2019) 

Carla Ho’a, Interim Vice President, Administration & Finance and CFO (hired Oct., 2023)

Chrissy Holliday, Vice President, Enrollment Management & Student Success (hired Jan. 1, 2023)

Adrienne Colegrove-Raymond, Special Assistant to the President for Tribal & Community Engagement (hired — to the president’s cabinet — Spring 2022)

Nick Pettit, Director of Intercollegiate Athletics & Recreational Sports (hired June 8, 2023)

A continual revolving cast of characters makes playing telephone with the president much more difficult, and also speaks to his inability to form a cohesive, committed team of leaders.

“They got to stick around for at least a couple, three years for crying out loud right?” Silvaggio said. “This is unprecedented. And that indicates lack of leadership and a lack of vision if you can’t bring in people here that want to stay here and make this place great.” 

Both students and faculty alike are tired of Jackson’s complete absence from the campus community.

“I believe that Jackson has refused to make himself a part of the campus community, and that he sits up in his ivory tower and does not know the situation of the people,” Ethan LeVering said, Associated Students appointee to the University Senate.

Shockingly, many faculty at Cal Poly Humboldt have never even met Jackson.

“It’s like, ‘Where’s Waldo?’ Right? I mean, where’s this guy? No one knows. He’s never even introduced himself to any of us in my department that I know of. He refuses to meet with us when our leadership has attempted to talk to him about labor issues,” Silvaggio said.

Exemplifying his lack of campus engagement, Jackson does not attend the University’s senate meetings.

“During my term as a Senator, he’s never showed up to the Senate meetings. There has been times that we invited him to come and chat with us about a few issues, he’s never accepted. He’s officially on the roster for the Senate, but he always sends a proxy,” said Aghasaleh.

Most importantly, Jackson’s absence does not just create frustration in the campus community, it has adverse effects on his ability to effectively steer the multi-million dollar ship that he is captain of.

“As a result of his authoritarian style, what we see is he’s making mistake after mistake, after mistake because he does not consult with the people that make this place run,” said Silvaggio before adding, “We’ve dedicated decades of our life to this institution and this guy barks orders from his ivory tower.”

What does Jackson do? What is his vision? How has he succeeded?

In an April 4, 2022 article written by Jackson for Higher Ed Dive, Jackson wrote, “The re-energization of our campus allows us to demonstrate how public higher education, with public support, can quickly scale to meet what the state government has asked of us and needs. At Cal Poly Humboldt, the return on the investment will impact generations to come.” 

As Jackson played a large part in Humboldt State becoming Cal Poly Humboldt it is understandable why he feels the pressure to deliver. Without speaking to Jackson, it’s impossible to pin down a reliable ethos which he abides and leads by. However, it seems clear that Jackson’s overall goals as president lie in growth. By that metric, one may say that Jackson has already succeeded.

The state investment brought on by the polytechnic transition is $433 million in one-time funds with $25 million in ongoing funds to support Humboldts transition to become California’s third polytechnic university.

Additionally, during Jackson’s tenure, the university achieved a balanced budget for the first time in over a decade and doubled gift commitments from donors. Also during Jackon’s tenure, two campus stores opened in downtown Arcata and Eureka. These big money moves deserve credit, but don’t constitute success in and of themselves. 

“Certainly, he could bring money in credit. He could find some money from some company, right? That’s the neoliberal model. But it’s not about money. Right? It’s about relationship building. And you can’t just throw a bookstore on the corner, and all of a sudden a relationship emerges,” Silvaggio said. “He doesn’t respectfully engage with faculty, staff and students.” 

Further, it bears mentioning that just because it happened during Jackson’s tenure, doesn’t mean it is his success to take sole ownership of.

“I think the campus achievements are ours collectively. I don’t know if we can attribute any success to one individual,” Aghasaleh said. 

In an effort to understand where Jackson spends his time on campus, I submitted a public records request for his daily schedule from the period August 17 to September 7. The request was denied by public records assistant, Joy Finney who wrote in an email, “As an exempt employee, President Jackson’s daily work schedule on behalf of the University is not specifically defined. His duties as President require his work and attention on days, nights, and weekends.” 

In a semester marred by budget cuts, tuition increases, and faculty pay stagnation, Jackson’s salary of $396,150 and $50,000 for housing has become increasingly concerning.

“I don’t think anybody making over $300,000 needs to get a housing stipend,” said Marisol Ruiz, CFA Humboldt Chapter President. “They’re [CSU] all about the market rate. This market is a public university and public universities should be cared for as a public good, not as a corporate good.” said Ruiz.

Former CFA Humboldt Chapter President and current Faculty Rights Chair Loren Cannon echoed a similar sentiment.

“All the presidents of the 23 [CSU] campuses make similar wages, and also have a housing and a car allowance, usually that I and they’re all making about the same as President Biden. just seems to me like a mal distribution of state resources.”

President Jackson’s failures:

CFA Polling from May of this year shows that 72.5% of responding CFA members disagree that “President Jackson keeps me well informed about important faculty issues.” Only 12.5% are satisfied with the leadership of the President. Only 18.9% have confidence that Jackson builds sustainably positive relationships with community partners. 15% agree that Jackson suitably and respectfully engages in the life of the University.

Jackson still has yet to meet with the CFA in any capacity.

“Every prior President has met with us. Prior presidents have come into our department to just introduce themselves,” said Silvaggio. “He’s continually failed in his role as a leader. Time and time again. Again, what kind of leader refuses to meet with his employees and his students?”

Jackson’s unwillingness to meet with the CFA is representative of his complete absence of dialogue across the board. One of Jackson’s most important and sensitive considerations through the Polytechnic growth is the effect growth will have on the tight knit community of Arcata. Though, here again, apparently Jackson has decided to bury his head in the sand cut off communications.

“He said to me that he has basically given up on working with the actual community of Arcata. There’s really no relationship between Cal Poly Humboldt and the town of Arcata,” said Sam Parker, Associated Students President. “The focus is more on other places like Eureka and stuff because he said that Arcata tends to have kind of that, ‘not in my backyard attitude,’ to the development. So he’s kind of given up on trying to form ties with them,” Parker said. “That’s somewhat of a recurring theme. Just kind of giving up on communication.

Jackson’s unwillingness to speak extends to the media as well, and not just The Lumberjack – though this semester we have submitted more interview requests than any other local publication. The current tally of interview requests from The Lumberjack stands at 27. Jackson never responded in any capacity to my interview requests. The North Coast Journal has not interviewed Jackson since his very first days on the job. The same is true for the Lost Coast Outpost. The Times Standard provides Jackson a column every other week, but similarly does not have a reliable avenue for access to Jackson, according to Times Standard Managing Editor, Ruth Schneider.

Among Jackson’s most glaring failures as a leader is the palpable fear that the campus community has in speaking out against him, in any capacity. In writing this story, many folks who I interviewed spoke of a fear of being reprimanded for voicing their concerns. 

“Rather than think creatively, like a 21st century leader, he just decides to stick his head in the sand like authoritarian rulers do and just, you know, externalize the problems to the larger community. It’s frankly embarrassing,” said Silvaggio.